Frequently Asked Questions

No appointment is needed for prescription drop-offs, prescription refills, transfers, or pharmacist consultations at Peel Best Pharmacy — walk-ins are always welcome during regular hours. For appointments with independent onsite medical practices co-located at 550 Matheson Blvd W (TDL MD Clinic at (905) 712-3998, Dr. Nguyen & Dr. Son Family Practice at (905) 896-0505, Saldanha Health Centre at (905) 890-8183, and Peel Travel Clinic at (905) 890-2757), please contact each clinic directly.

No. Peel Best Pharmacy focuses strictly on prescription dispensing, free medication delivery, compliance blister packaging, MedsCheck reviews, and custom compounding. We do not administer vaccines or offer minor ailments prescribing. If you require medical assessment or clinical care, independent physicians practice on-site at 550 Matheson Blvd W (TDL MD Clinic at 905-712-3998, Dr. Nguyen & Dr. Son at 905-896-0505, and Saldanha Health Centre & Peel Travel Clinic at 905-890-8183 / 905-890-2757).

Yes. We provide complimentary prescription delivery across Mississauga (Heartland, Meadowvale, Streetsville, Erin Mills, Port Credit, Cooksville, Malton, and more) and to nearby GTA communities. Call (905) 712-0003 to confirm your area and enrol.

We are open Monday–Friday 10 am–4 pm and Sunday 10 am–2 pm. We are closed on Saturdays.

We are at 550 Matheson Blvd W, Unit 106, Mississauga, ON L5R 4B8 — inside the Heartland complex, easily accessible from Highway 401, Brampton, and Toronto. Free parking on-site.

Yes, and it is completely free to eligible patients. Blister packs are organized weekly or monthly to help patients taking multiple medications stay on track and reduce missed doses.

Yes. MedsCheck annual medication reviews are fully funded by OHIP for eligible Ontario residents taking three or more chronic medications. There is no cost to the patient.

Simply provide us with your previous pharmacy's name and phone number, or bring in your pill bottles. We manage all paperwork and communication — your medication supply is never interrupted.

Yes. Physicians and other prescribers can fax prescriptions directly to (905) 712-0004. We process faxed prescriptions promptly.

Yes. Patients from across the Greater Toronto Area — including Brampton, Etobicoke, Oakville, and Mississauga — choose Peel Best Pharmacy for specialized blister packaging, convenient delivery, and coordinated care with co-located clinics.

Saldanha Health Centre and Peel Travel Clinic are located at 550 Matheson Blvd W, Unit 107, Mississauga (co-located in the same building as Peel Best Pharmacy). For appointments and clinical services, contact them directly at (905) 890-8183 or (905) 890-2757.

Yes. TDL MD Clinic, located at 550 Matheson Blvd W, Unit 106, Mississauga (co-located with Peel Best Pharmacy), is currently accepting new patients of all ages — call (905) 712-3998 to register with Dr. Tony D. Luong (bilingual English & Vietnamese). For established care and medical consultations, Dr. Nguyen & Dr. Son Family Practice is also co-located in Unit 107 (call (905) 896-0505 for appointments). Additionally, Saldanha Health Centre and Peel Travel Clinic in Unit 107 provide aviation medicals, travel health, and general medical appointments ((905) 890-8183 / (905) 890-2757).

Most prescriptions are filled within 10 to 15 minutes. If we need to contact your doctor or if it's a complex compound, it may take slightly longer, but we always prioritize your time.

Call us at (905) 712-0003 with your prescription number, or drop in at 550 Matheson Blvd W, Unit 106, Mississauga. Most refills are ready the same day.

Yes. We offer free prescription delivery across Mississauga. Call (905) 712-0003 to enrol in our free delivery program and we will deliver your refills directly to your door.

Just call us at (905) 712-0003 with your current pharmacy's name. We handle the transfer and start filling your prescriptions from the same day.

Yes. Once you are a registered patient at Peel Best Pharmacy, we track your refill schedule and can reach out when a refill is due. Our blister pack program also helps patients stay on schedule automatically.

Call us at (905) 712-0003 with your current pharmacy's name and your medication list. We contact your old pharmacy and handle the transfer completely — no forms to fill out and no need to visit your doctor.

Yes. Ontario law allows prescription transfers between any licensed pharmacies. We regularly transfer prescriptions from Shoppers Drug Mart, Rexall, Walmart Pharmacy, Costco, and other pharmacies. Call (905) 712-0003 to start.

Most transfers are completed the same day — typically within a few hours of your call. We will let you know when your prescription is ready.

No. You do not need a new prescription. We contact your old pharmacy directly and transfer everything including remaining refills.

Yes. Prescription delivery across Mississauga is complimentary for eligible patients. Speak with our pharmacist at (905) 712-0003 to verify eligibility and confirm your delivery address.

We deliver throughout Mississauga including Heartland Town Centre, Meadowvale, Erin Mills, Streetsville, Port Credit, Cooksville, Malton, and Churchill Meadows. Call (905) 712-0003 to confirm delivery to your specific address.

Delivery schedules depend on route availability and when your prescription is prepared. Please ask our pharmacist about delivery availability and timing for your area.

Yes. If you are on our blister pack program, we arrange regular scheduled delivery — weekly or bi-weekly — so you always have your medications on hand.

Yes. Blister packaging is completely free for eligible patients. Call (905) 712-0003 to discuss eligibility and get your first blister pack set up.

Blister packs are ideal for anyone taking multiple daily medications, seniors, patients with memory issues, and caregivers managing medications for a family member. They significantly reduce missed doses and medication errors.

Most blister packs are prepared weekly or bi-weekly depending on your medication schedule. We can also arrange delivery of your blister pack so you never run out.

Yes. We can transfer your entire prescription profile from your current pharmacy and set up blister packaging in a single visit or call. Contact us at (905) 712-0003 to arrange it.

Yes. Peel Best Pharmacy is located at 550 Matheson Blvd W, Unit 106 — inside the Heartland Town Centre complex. We provide free blister packaging and deliver to all surrounding Mississauga neighbourhoods. Call (905) 712-0003 to get started.

Yes. Blister pack delivery is complimentary for eligible patients throughout Mississauga — including Heartland Town Centre, Meadowvale, Streetsville, Erin Mills, Cooksville, Churchill Meadows, Port Credit, and the Square One area. Call (905) 712-0003 to set up your delivery schedule.

Blister packs and dosette packs are different names for the same thing — pre-sorted multi-dose medication packaging where each compartment holds your medications for a specific day and time. You may also hear the terms bubble pack or multi-dose packaging. At Peel Best Pharmacy, the service is free for eligible patients.

Compounding is the creation of a custom medication tailored to the exact needs of a patient. This is done when standard, commercially available drugs don't fit a patient's specific requirements (like needing a liquid instead of a pill, or removing an allergen). At Peel Best Pharmacy, we use a central fill model where an accredited compounding partner prepares your medication and we dispense it to you.

Yes, your doctor must write a prescription specifically for a compounded medication. Once you have it, bring it to Peel Best Pharmacy and we will coordinate preparation through our central fill compounding partner.

During a MedsCheck, our pharmacist will sit down with you to review all your medications, explain what each one is for, check for interactions, and answer any questions you have.

MedsCheck is funded by the Ontario government for qualifying residents. Please call our pharmacy today at (905) 712-0003 to see if you are eligible and book your appointment.

We can assess your readiness to quit, help create a personalized quit plan, and prescribe or recommend medications and nicotine replacement therapies to ease cravings.

Many smoking cessation medications are covered by the Ontario Drug Benefit (ODB) program and private insurance plans. For ODB recipients (including seniors 65+), pharmacists can offer the Stop Smoking Services program, which includes free counseling sessions. We can help you check your coverage.

Yes, we provide hands-on training for all types of blood glucose monitors to ensure you are testing accurately and comfortably.

Absolutely. We can review your insulin regimen, teach proper injection techniques, and help you manage your supplies.

Our onsite doctor works collaboratively with our pharmacists to address any clinical needs that extend beyond medication management, providing a unified approach to your health.

Yes, up to 90% of people use their inhalers incorrectly. We provide one-on-one demonstrations and check your technique to ensure you get the full dose of medication.

It's a personalized, written plan that tells you exactly what medications to take daily and what to do if your asthma symptoms worsen.

We offer continuous monitoring, medication optimization, and lifestyle counseling to ensure your treatment plan is effective and your health remains stable.

Because we operate as an integrated health hub, we can facilitate seamless, immediate referrals to our onsite medical clinic partners at TDL MD Clinic or Saldanha Health Centre when clinical escalation is necessary.

While we specialize in managing your hypertension medications, formal clinical assessments and diagnostic blood pressure monitoring are seamlessly handled by our integrated medical partners at TDL MD Clinic, Saldanha Health Centre, or Peel Travel Clinic.

We ensure your antihypertensive therapy is optimized, check for drug interactions, and provide actionable lifestyle guidance to complement your medical treatment.

Saldanha Health Centre at 550 Matheson Blvd W, Unit 107, Mississauga, has a Transport Canada-designated Civil Aviation Medical Examiner. Call (905) 890-8183 to book your aviation medical.

Category 1 is required for commercial pilots and has stricter medical standards. Category 3 is for private pilots (PPL) and has less stringent requirements. Our physician will assess you for the appropriate category.

Renewal frequency depends on your age and licence category. Category 1 medicals are typically valid for 6 or 12 months; Category 3 for 24–60 months. Call (905) 890-8183 for guidance on your specific requirements.

Aviation medicals are not covered by OHIP. Call Saldanha Health Centre at (905) 890-8183 for current fee information.

Yes. TDL MD Clinic at 550 Matheson Blvd W, Unit 106, Mississauga, is currently accepting new patients. Call (905) 712-3998 to register.

Yes. TDL MD Clinic offers bilingual service in English and Vietnamese. Call (905) 712-3998 to book with our bilingual physician.

Comprehensive primary care including annual physicals, chronic disease management (diabetes, hypertension, cholesterol), mental health, sick notes, specialist referrals, and acute illness assessments.

Yes. Most family medicine services at TDL MD Clinic are covered by OHIP for Ontario residents. Call (905) 712-3998 for details on specific services.

TDL MD Clinic is at 550 Matheson Blvd W, Unit 106, Mississauga, ON L5R 4B8 — inside the Heartland Town Centre complex, co-located with Peel Best Pharmacy. Free parking on site. Call (905) 712-3998.

Yes. TDL MD Clinic is located directly inside the Heartland Town Centre complex at 550 Matheson Blvd W, Unit 106, Mississauga, and is currently accepting new patients of all ages. Call (905) 712-3998 to register.

Yes. TDL MD Clinic accepts patients from all Mississauga neighbourhoods including Meadowvale, Streetsville, Erin Mills, Cooksville, Churchill Meadows, Malton, Port Credit, and the Square One area. Call (905) 712-3998 to book.

Yes. Annual preventive health examinations (complete physical exams) are covered by OHIP for Ontario residents. Some additional testing or specialized forms may have associated fees. Call TDL MD Clinic at (905) 712-3998 for details.

A comprehensive annual physical typically takes 30–45 minutes. Please call ahead to book a longer appointment block if you have multiple concerns to address.

Bring your health card, a list of all current medications, and any recent test results or specialist letters. Our physician will do the rest.

You need a referring physician for most Ontario specialist consultations. TDL MD Clinic is accepting new patients — call (905) 712-3998 to register and get the referral you need.

Wait times vary by specialty and urgency. Our physician will prioritize urgent referrals and provide a referral letter for routine consultations. Some specialists offer earlier appointments for patients referred by co-located physicians.

Yes. Our onsite physicians at TDL MD Clinic (905) 712-3998 and Saldanha Health Centre (905) 890-8183 provide assessment, counseling referrals, and, where appropriate, medication management for anxiety and depression. Both clinics are available by appointment.

Family physician consultations for mental health are covered by OHIP. Referrals to psychiatrists are also OHIP-covered. Some psychological counseling services may not be covered. Call TDL MD Clinic at (905) 712-3998 or Saldanha Health Centre at (905) 890-8183 for guidance.

Your physician will prescribe the appropriate medication and Peel Best Pharmacy — right next door — will fill it and provide ongoing counseling and adherence support.